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Frequently Asked Questions

Here are some questions that are commonly asked by people using our service and cover topics including booking a course, getting referred to Diabetes Book & Learn and more.

Initially all referrals need to come from a GP or other Healthcare Professional. In time, you will be able to self-refer but only if you have Type 2 Diabetes. We hope to add self referrals for people with Type 1 in the future. Speak to your GP if you would like to attend diabetes education.

Please contact our call centre on 0203 474 5500 and we can re-book you into a suitable alternative course.

Yes, just get in touch with the call centre on 0203 474 5500.

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For less urgent enquiries, send us a message:

Frequently Asked Questions

Do I need to get my GP to refer me to attend a course?

What happens if I can no longer attend the course I've booked?

I'm not sure I've booked the right type of course for me - can I switch course?

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