Due to the COVID-19 pandemic, we are now delivering our education courses contact free by providing tailored, personal support online via an app or over the phone. We are also trialling some group education sessions online via video.

At this current time it is unclear when our in person face to face courses will resume and so we urge everyone with diabetes to explore our range of digital diabetes education courses.

If you would like more information please contact us on 020 3474 5500.

Need help? Call us on 020 3474 5500

UPDATED: Can’t get to your Type 1 diabetes programme because of COVID-19?

We know many people with diabetes are nervous about their diabetes care during this difficult time. Many have had their usual out-patient appointments cancelled and may be struggling to access the support they would like. However, the NHS is finding new ways to give you the skills to keep yourself healthy. People with Type 1 diabetes will now be able to use free online learning resources to get advice on treatment and care, including insulin management. 




This is an online resource that includes videos and eLearning courses to help you understand more about your Type 1 diabetes and give you more confidence in managing it. The courses cover a range of topics useful for people who are newly diagnosed, or for the needing additional support with insulin management, carb counting, lifestyle change and complications management. They also include topics like driving, employment, alcohol, sex and travel. There is a specific course for older teenagers and young adults, and courses for people either thinking about or starting insulin pump therapy

Try MyType1Diabetes




This follows the well known BERTIE curriculum to give you a more structured offer with bitesize modules that help you get to grips with the basics of carbohydrate counting through to insulin adjustment for exercise and sickness. BERTIE Online is a diabetes education course for people with Type 1 diabetes that has lots of useful information to help you understand and manage insulin doses compared to carbohydrate intake and live life on a day to day basis.

Try BERTIE Online


Both courses are free and easy to do on your phone, tablet or PC. Why not give it a go, and if one doesn’t suit you then try the other! Please note, MyType1Diabetes and BERTIE Online are not substitutes for structured diabetes education and you should still look to attend a programme like BERTIE or DAFNE when possible. And if you need any specific advice about Coronavirus (COVID19) we recommend you visit the Diabetes UK website https://www.diabetes.org.uk/about_us/news/coronavirus. This page is updated regularly.


For up to date NHS advice on Coronavirus please visit www.111.nhs.uk and www.nhs.uk/conditions/coronavirus-covid-19